The following privacy policy is for the website www.lucyclaireevents.com and is served by Lucy Claire Events Limited. It governs the privacy of its users who decide and choose to use it. It also sets out how we use and protect any information that you provide us when you use this website, communicate with us, or otherwise use our services.

The Website

The website and Lucy Claire Events Limited have a proactive approach to user privacy. It ensures the necessary steps are taken to protect the privacy of its users while using the website. The website complies with all UK national laws and requirements for user privacy. Lucy Claire Events Limited is the data controller of any information you provide us in the course of using/purchasing our products and services. Lucy Claire Events Limited is a company registered in England and Wales with its registered office at Oakley House, Tetbury Road, Cirencester, Gloucestershire, UK, GL7 1US (registered company number: 10347056). You can contact us at this address or by email at info@lucyclaireevents.com.

External Links

Even though Lucy Claire Events Limited works to only include safe and relevant external links, users are advised to adopt precaution when clicking any external link throughout the website. External links may include and not be limited to clickable text, banner, and image links to other websites. Lucy Claire Events Limited cannot guarantee or verify the contents of any external link on the website. Clicks leading to external links are at the own risk of the user. Lucy Claire Events Limited cannot be liable for any implications or damages caused by visiting any external link.

Data Collection

Your information may be used in the following ways: to fulfil a contract with you, to provide services to you and to process orders, to ensure that our services display and function correctly on your devices, to communicate with you regarding marketing that has been requested and registered, and security purposes. Information we collect from you includes: Contact information such as name, email address, phone number, billing address, delivery address. Usage information such as order history, search criteria and preferences. Communications data such as marketing preferences.

You may always select to opt out of receiving communications from Lucy Claire Events Limited. We collect data from you through: when you place an order, register to our newsletter, or have any other interaction through social media or our website. The data collected from you is used specifically to fulfil our contract with you. If we have agreed to fulfil a service, we need your personal data in order to do so. The personal data used will depend on the service both parties have agreed to. When you visit our site, we use a third-party service Google Analytics to collect standard logging information such as what pages are visited and in which order. We use this to analyse customer and visitor behaviour as a whole and we do not collect or instruct Google to collect personal information that can identify you. All data and information collected by Lucy Claire Events Limited will only be used for legitimate business purposes. If you have given us consent, you will be included in our mailing list. We will only send updates and marketing information you wish to receive. At any time, you may opt out of receiving this style of communication. You may unsubscribe or email us at info@lucyclaireevents.com and we can remove you from our mailing list.

We use a third-party provider called Mailchimp to send our newsletters. We gather statistics around which newsletters get opened and clicked on using industry-standard technologies to help us improve the quality and relevance of our newsletters. For more information see Mailchimp’s privacy policy – https://www.intuit.com/privacy/statement/.

Our services are not to be used by children, and we don’t knowingly collect personal data from people under the age of 18 years old. We will only share your personal data with trusted third-party service providers that help us cater to your needs. These may include but are not limited to: Delivery drivers and approved courier services, website hosts and other information technology providers, consultants and analysts that may aid us in providing enhanced services. Lucy Claire Events Limited is committed to providing security measures to prevent unauthorised use of any personal data you choose to share with us. Nonetheless, we cannot fully guarantee the security of your information as no electronic storage is ever fully secure.